Last Updated: August 12, 2026
Welcome to Nusuba. These Terms & Conditions (“Terms”, “Terms and Conditions”) govern your access to and use of https://nusuba.com/ and your purchase of products through our website.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use the website or place an order.
Nusuba operates an online retail store offering personal care, baby care, family care, and related products, including products such as:
Product availability, pricing, specifications, offers, and other information may change from time to time.
By using Nusuba, you confirm that:
If you are placing an order on behalf of another person, you confirm that you have the appropriate authority to provide their information and arrange delivery.
Certain features may require you to create a customer account.
You are responsible for:
You should immediately notify Nusuba if you suspect unauthorized access to your account.
Nusuba reserves the right to suspend or terminate an account where we reasonably believe that the account is being used fraudulently, unlawfully, abusively, or in violation of these Terms.
We make reasonable efforts to ensure that product information displayed on our website is accurate and up to date.
However:
Customers should review the product packaging and manufacturer’s instructions before using a product.
All products are subject to availability.
A product displayed on the website may become unavailable before an order is processed.
If an ordered product becomes unavailable, Nusuba may:
We will make reasonable efforts to communicate significant availability issues to customers.
Prices displayed on Nusuba are in Bangladeshi Taka (BDT) unless otherwise stated.
We reserve the right to change prices, discounts, promotional offers, and product pricing at any time.
A pricing or promotional error may be corrected at our discretion.
Where an order has been affected by a significant pricing error, we may contact the customer before fulfilling the order.
When you place an order through Nusuba, you are submitting a request to purchase the selected products.
An order confirmation does not necessarily mean that the order has been finally accepted for fulfillment.
Nusuba may cancel or refuse an order when reasonably necessary, including where:
If an order is cancelled after payment has been received, any eligible refund will be handled according to our applicable refund policy.
You are responsible for providing accurate:
Nusuba is not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.
We aim to deliver orders within the estimated delivery timeframe communicated to customers.
Delivery times may vary depending on:
Estimated delivery times are not guaranteed unless expressly stated otherwise.
Customers should ensure that someone is available to receive the order or follow the applicable courier instructions.
If a delivery cannot be completed because the customer:
additional delivery arrangements, charges, cancellation, or other consequences may apply according to Nusuba’s delivery and refund policy.
Nusuba may offer one or more payment methods displayed during checkout.
Payment methods may include cash on delivery, online payment, mobile financial services, cards, or other payment methods depending on availability.
Payment providers may apply their own terms, conditions, fees, and privacy policies.
Nusuba is not responsible for technical failures originating from third-party payment providers, banks, card networks, or mobile financial services.
Returns, refunds, replacements, and exchanges are subject to Nusuba’s applicable Refund and Returns Policy.
Customers should review the Refund and Returns Policy before placing an order.
Certain products may be subject to additional restrictions due to hygiene, health, safety, food, or personal-care considerations.
Where a product cannot reasonably be returned for hygiene or safety reasons, the applicable return restrictions will apply.
Some Nusuba products are designed for babies, children, adults, or personal-care purposes.
Customers are responsible for selecting products appropriate for the intended user, including the correct:
Always follow the manufacturer’s instructions and warnings.
Nusuba is not responsible for misuse, incorrect product selection, failure to follow manufacturer instructions, or use outside the product’s intended purpose.
For baby food and other consumable products, customers should check:
Do not use products with damaged, opened, contaminated, or otherwise compromised packaging.
If you have concerns regarding an ingredient, allergy, dietary requirement, or medical condition, consult an appropriately qualified professional before consuming or providing the product to another person.
Due to hygiene and safety considerations, certain sanitary, personal-care, diaper, and related products may have specific return or exchange restrictions.
Customers should inspect products upon delivery and contact Nusuba promptly if they receive an incorrect, damaged, defective, or materially different product.
Nusuba may offer promotional discounts, coupons, campaigns, bundle offers, or special pricing.
Promotional offers may:
Nusuba reserves the right to modify or discontinue promotional offers where reasonably necessary.
All website content, including where applicable:
is owned by or licensed to Nusuba or the relevant rights holder and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit website content without appropriate authorization.
Product names, logos, and trademarks belonging to third-party manufacturers remain the property of their respective owners.
You agree not to:
Nusuba may take appropriate action where prohibited activity is detected.
We aim to keep Nusuba available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable because of:
Nusuba may rely on third-party services including payment providers, courier services, hosting providers, analytics services, communication services, and other technology providers.
Third-party services may have their own terms and policies.
Nusuba is not responsible for the independent policies, availability, or actions of third-party services outside our reasonable control.
To the extent permitted by applicable law, Nusuba will not be responsible for losses arising from:
Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to be responsible for losses, claims, damages, liabilities, and reasonable expenses arising from your:
Nusuba will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government actions, internet failures, strikes, civil disturbances, epidemics, pandemics, power failures, or other unforeseeable events.
Your use of Nusuba is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
Nusuba may update these Terms from time to time.
Changes will become effective when the revised Terms are published on the website unless otherwise stated.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms.
These Terms shall be interpreted and applied in accordance with the applicable laws of Bangladesh.
Any dispute arising from your use of the website or purchase of products from Nusuba shall be subject to the jurisdiction of the appropriate courts or competent authorities of Bangladesh, subject to applicable law.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary, while the remaining provisions will continue to remain effective to the extent permitted by law.
These Terms, together with the applicable Privacy Policy and Refund and Returns Policy, constitute the terms governing your use of the Nusuba website and your purchases from Nusuba, except where additional terms are expressly provided for a particular product, service, promotion, or transaction.
For questions regarding these Terms & Conditions, orders, products, or services, contact:
Nusuba
Website: https://nusuba.com/
Email: nusubaofficial@gmail.com
Phone: 01964-162935
Address: House Number 1, Road Number 5, Nikunja 2, Khilkhet, Dhaka 1229, Bangladesh
By accessing Nusuba, creating an account, adding products to your cart, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.
