At Nusuba, we want you to have a smooth shopping experience. If you receive a damaged, defective, or wrong product, please contact us within 24 hours of delivery.
Product must be unused, unopened, and in original packaging.
Photo/video proof may be required.
Returns are subject to verification and approval.
Opened or used baby food and consumable products.
Opened hygiene or personal-care products.
Clearance/discounted items marked non-refundable.
Products damaged through misuse or improper storage.
For COD orders, approved refunds may be provided as store credit or another available method.
For online payments, refunds may be issued to the original payment method or as store credit.
Delivery charges are generally non-refundable unless the mistake was made by Nusuba.
If the return is due to our mistake, Nusuba will cover the return cost. For customer-related reasons, applicable delivery/return charges may be deducted.
📞 01964-162935
📧 nusubaofficial@gmail.com
🌐 https://nusuba.com/
